Privacy policy

At Zanisa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from zanisa.shop.

📌 Information We Collect

When you interact with our store, we may collect the following types of information:

1. Personal Information

Full name
Billing and shipping address
Email address
Phone number
Payment information (processed securely via third-party payment providers)

2. Device & Usage Information

IP address
Browser type and version
Time zone
Pages visited and interaction behavior
Referring website or search terms

3. Order Information

Products purchased
Order history
Shipping preferences
Customer support communications

🛒 How We Use Your Information

We use your information to:

Process and fulfill orders
Ship products to your address
Send order confirmations and updates
Provide customer support
Prevent fraud and secure transactions
Improve our website and shopping experience
Comply with legal obligations

📦 Sharing Your Information

We only share your data when necessary to operate our business:

Payment processors (to securely handle transactions)
Shipping carriers (to deliver your orders)
Shopify platform services (to run our online store)
Legal authorities if required by law

We never sell your personal information.

🔐 Data Security

We take strong security measures to protect your information. Your data is stored securely and protected through encryption and secure servers.

However, no online transmission method is 100% secure, so we cannot guarantee absolute security.

🍪 Cookies

Our website uses cookies to:

Keep your cart active
Remember your preferences
Analyze website performance
Improve user experience

You can disable cookies in your browser settings, but some features may not function properly.

🌍 Your Rights (Canada & International Users)

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request corrections or updates
Request deletion of your data
Withdraw consent for marketing emails

To exercise any of these rights, contact us at:

📧 buchrabenali718@gmail.com
📞 581-426-7725

📧 Marketing Emails

If you subscribe to our emails, you may receive:

Order updates
Product offers
Promotions and discounts

You can unsubscribe at any time by clicking the “unsubscribe” link in any email.

🔄 Data Retention

We keep your information only as long as needed:

To fulfill your order
To comply with legal and tax requirements
To resolve disputes and enforce agreements

👶 Age Requirement

Our store is not intended for children under 13. We do not knowingly collect personal data from minors.

📍 Business Information

Zanisa
820 176 St Sw, Edmonton Alberta T6W 2X3, Canada
Email: buchrabenali718@gmail.com
Phone: 581-426-7725
Website: https://zanisa.shop

✏️ Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.